Skip
Flexible Payment Solutions

Insurance & Payment Options

Comprehensive coverage information and flexible payment solutions to make quality mental health care accessible to everyone.

Insurance Accepted 9+ Major Plans
Self-Pay Sliding Scale Available
Verification Free Benefits Check
Financial Aid Assistance Programs

Accepted Insurance Plans

We partner with leading insurance providers to make mental health care accessible to our community.

Currently Accepted
Blue Cross Blue Shield Blue Cross Blue Shield
HMAA HMAA
UHA UHA
Aloha Care Aloha Care
United Healthcare United Healthcare
Cigna Cigna
Humana Humana
Aetna Aetna
Optum Optum
Coming Soon
Ohana Health Plan

Ohana Health Plan

Arriving December 2025

Currently Not Accepting

At this time, we are not able to accept Kaiser Permanente or TriWest. We truly value our community and hope to expand our insurance partnerships in the future - please check back for updates.

Affordable Self-Pay Rates

If you do not have insurance or your plan is out-of-network, we offer transparent self-pay rates.

Clear, Upfront Pricing

No hidden fees or surprise bills. You'll know exactly what to expect before your appointment.

Flexible Payment Options

Full payment due at time of service, with customized payment plans available on a case-by-case basis.

Sliding Scale Available

Sliding scale rates may be available based on financial need. We work with you to ensure access to care.

Personalized Support

We understand that financial circumstances vary and will work with you to find the best solution for your needs.

Find Out If Your Insurance Covers Your Care

Not sure if your plan covers our services? We can check your benefits before your first visit.

Please note: This is a courtesy verification and not a guarantee of payment. Your insurance plan makes the final determination. You are responsible for any amounts not covered, including copayments, deductibles, coinsurance, non-covered services, and Hawaii General Excise Tax (4.712%).

Coverage & Costs

We confirm your:
  • Eligibility and active coverage
  • Coverage for psychiatric/mental health services
  • Copays, coinsurance, deductibles
  • Prior authorization requirements
  • In-network vs. out-of-network status

What We'll Need

Please provide:
  • Full legal name and date of birth
  • Member ID and group number
  • Front/back of insurance card
  • Subscriber info (if applicable)
  • Completed intake paperwork

Important to Know

Key things to keep in mind:
  • Late-cancel/no-show fees not covered
  • You're responsible for uncovered costs
  • Credit card kept on file for processing
  • Good Faith Estimate available

Making Care Accessible for Every Patient

We believe cost should never be the sole reason someone cannot receive mental health care.

1

Request Application

Contact our office to request a financial assistance application and learn about available options.

2

Provide Documentation

Submit income documentation such as recent pay stubs or tax returns. Our staff will guide you.

3

Review & Approval

Our team reviews your application and notifies you of eligibility and any adjusted rates.

4

Confidential Process

All financial information is kept strictly confidential and used only to determine eligibility.

Have Questions About Insurance or Payment?

Our patient care coordinators are here to help navigate insurance coverage and payment options.